Finally checked this off the list (ha ha). This is a blog post (actually a New Yorker article, I believe) masquerading as a book. Gawande’s thesis: implementing a checklist can help reduce human errors and improve communication (that also reduces errors), and they are especially useful in complicated scenarios. This was clearly stated upfront and I didn’t need nearly 200 pages of stories and other embellishment to see value in his perspective. Meh.